Retailers know the store of the future won’t build itself, but they’re still struggling to lay the foundation. A new Coresight Research survey, sponsored by Tech Mahindra, finds that 84% of retail ...

The 2026 Retail TouchPoints Store Design & Experience Benchmark Survey shows there’s an enthusiasm for tools to support digital engagement.

The Store convenience stores will end operations at the end of July. The company will end the brand’s convenience store operations July 31 and will work to forge an agreement with the next operator to ...

Understaffing a store isn’t headline-worthy. Yet, at many retailers, such inefficiencies forfeit more inventory than the smash-and-grab robberies that go viral or make the news. Inventory loss is out ...

For Rebekah Kondrat, retail is magic. “A great experience, like a physical retail environment, can change someone’s day,” she said in an interview with Retail TouchPoints. That’s why Kondrat and the ...

Biometric solutions help deliver these capabilities through innovations in fingerprint or facial recognition technologies. These solutions are poised to play a growing role in raising the quality of ...

Running a grocery store involves more than just the sales floor. With basement storage, back-of-house mezzanines, and in some cases multiple retail levels, moving product, carts, and supplies ...

It’s been another week with far more retail news than there is time in the day. Below, we break down some things you may have missed during the week, and what we’re still thinking about. From a new ...